Innovative Field Service Solutions to Grow, Streamline, and Scale Up

Odyssee_mobile_V2_EN_bottom_V3
demo-attachment-481-Repeat-Grid-1
demo-attachment-481-Repeat-Grid-1

Real-time performance metrics

Precise GPS route planning

Hyper-personalized service

Paperless work orders and tickets

AI-driven smart scheduling

Complete back-office integration

Together, Smarter, Higher

Elevate Your Service Potential with Odyssee

Paperless Management

Searchable work history with manuals, spare parts, and service notes

Innovative Tools

Increase efficiency with smarter scheduling and automated machine learning

Same-Day Invoicing

Follow first-class service with a quick invoice using Odyssee’s intuitive forms

360° Data Dashboard

Track results, identify problems, and prove ROI with detailed analytics

Clear Communication

Automate service requests and keep your customer in the loop with GPS tracking

All-In-One Support

Odyssee empowers every department and team member, including subcontractors

Odyssee_field_service_k_w

Join our

Odyssee is used by more than 5,000 field technicians in 17 different countries

Customers_logos_vect

Innovation Drives Performance

Odyssee transforms field service efficiency. Discover what’s possible:

+ 0 %
Admin Efficiency
Blue_Innov_1
+ 0 %
First Visit Success
Blue_Innov_2
+ 0 %
Increased Revenue
Blue_Innov_3
- 0 %
Planning Time
Blue_Innov_4
- 0 %
Overtime Requests
Blue_Innov_5
- 0 %
Second Interventions
Blue_Innov_6

Proven to Perform

Field Service Software Testimonials

Johnny

Johnny Adam

Operations Engineer of Engie

"Imagine a specific customer where we're talking about 2000 houses, he wants to know at all times the status of his maintenance. Now with Odyssee, within almost a second, we can determine how many maintenances have been planned."

Lars-Vreeke-Dimix_V2

Lars Vreeke

CEO – Dimix

“It is of course a huge step when you transition from work orders to an automated system such as Odyssee. That already brought us a long way. And we notice that Odyssee keeps innovating, that they think along and also develop continuously – that’s very important. We started in the “work order era”, and now find ourselves in a fully automated environment, which is, of course, a huge difference.”

Stijn

Stijn Lenaerts

Swegon AB

“8 technicians and 1 dispatcher use Odyssee Service App to optimize the service to our customers, giving them full transparency about what we do.”

Simple and Scalable

Only pay for the features that you use.
Odyssee’s service management software subscription will grow with you and scale to match your operational needs.

Choose the right plan for your business

Odyssee_field_service_k_w

Customer in field service?

Instead of waiting for negative reviews on Google, there are ways to give your customer a voice in a constructive way and to avoid the silent and unrecognized growth of dissatisfaction that often leads to a migration to other providers.

Odyssee: Experts in Field Service Management

DISPATCHER

Optimizing scheduling

Global GPS Positioning

Paperless Activity Reports

FIELD TECHNICIAN

Optimizing scheduling

Searchable Manuals and Reports

Activity report

CUSTOMER

Real-Time Progress Updates

Service Request Ticketing Portal

Automated Maintenance Reminders

ADMINISTRATOR

Back-Office Integration

Hyper-Personalized Support

Increased Efficiency and Retention

Odyssee_field_service_k_w

Advanced, All-In-One Field Software

Robust features for exceptional end-to-end service

Comprehensive document and data management

Seamless customer communication and engagement

Secure and safe cloud solution with mobile access

Maximize enterprise resources with less waste

Stress-free, fast adoption for all departments and service areas​

Integrate and Connect

Our software management tools are open platform and ready to connect with your existing information systems. Easily integrate Odyssee with your preferred ERP and CRM.

Odyssee_field_service_k_w

Engie & Dimix testimonial:

do they choose the Odyssee solution?

App is available for free on App Store, Google Play & Microsoft

We’ll help you achieve your Field Service & business excellence

Shopping Basket