Innovative Field Service Solutions to Grow, Streamline and Scale Up

 

Prepare, plan, fix, document and invoice all your field service activities in one solution

 
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Paperless work order management

Same day invoicing

Hyper-personalized service

Userfriendly mobile app

AI-driven smart scheduling

Complete back-office integration

Together, Smarter, Higher

Elevate Your Service Potential with Odyssee

Paperless Management

Embrace a full digital process from work order creation till completion

Innovative Tools

Increase efficiency with smarter scheduling and automated machine learning

Same-Day Invoicing

Follow first-class service with a quick invoice using Odyssee’s intuitive forms

360° Data Dashboard

Track results, identify problems, and prove ROI with detailed analytics

Clear Communication

Automate service requests and keep your customer in the loop with smart notifications

All-In-One Support

Odyssee empowers every department and team member, including subcontractors

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Join our

Odyssee is used by more than 6,300 field technicians in 21 different countries

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Innovation Drives Performance

Odyssee transforms field service efficiency. Discover what’s possible:

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Admin Efficiency
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First Visit Success
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Increased Revenue
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Planning Time
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Overtime Requests
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Second Interventions
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Proven to Perform

Field Service Software Testimonials

Johnny

Johnny Adam

Operations Engineer of Engie

"Imagine a specific customer where we're talking about 2000 houses, he wants to know at all times the status of his maintenance. Now with Odyssee, within almost a second, we can determine how many maintenances have been planned."

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Lars Vreeke

CEO – Dimix

“It is of course a huge step when you transition from work orders to an automated system such as Odyssee. That already brought us a long way. And we notice that Odyssee keeps innovating, that they think along and also develop continuously – that’s very important. We started in the “work order era”, and now find ourselves in a fully automated environment, which is, of course, a huge difference.”

Stijn

Stijn Lenaerts

Swegon AB

“8 technicians and 1 dispatcher use Odyssee Service App to optimize the service to our customers, giving them full transparency about what we do.”

Simple and Scalable

Only pay for the features that you use.
Odyssee’s service management software subscription will grow with you and scale to match your operational needs.

Choose the right plan for your business

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Advanced, All-In-One Field Software

Robust features for exceptional end-to-end service

Comprehensive document and data management

Seamless customer communication and engagement

Secure and safe cloud solution with mobile access

Maximize enterprise resources with less waste

Stress-free, fast adoption for all departments and service areas​

Odyssee: Experts in Field Service Management

DISPATCHER

Optimizing scheduling

Global GPS Positioning

Paperless Activity Reports

FIELD TECHNICIAN

Optimizing scheduling

Searchable Manuals and Reports

Activity report

CUSTOMER

Real-Time Progress Updates

Service Request Ticketing Portal

Automated Maintenance Reminders

ADMINISTRATOR

Back-Office Integration

Hyper-Personalized Support

Increased Efficiency and Retention

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Engie & Dimix testimonial:

do they choose the Odyssee solution?

Integrate and Connect

Our software management tools are open platform and ready to connect with your existing information systems. Easily integrate Odyssee with your preferred ERP and CRM.

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Customer in field service?

Instead of waiting for negative reviews on Google, there are ways to give your customer a voice in a constructive way and to avoid the silent and unrecognized growth of dissatisfaction that often leads to a migration to other providers.

App is available for free on App Store, Google Play & Microsoft

We’ll help you achieve your Field Service & business excellence

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